Accessing Services

Many UCSF student services shifted their operations to offer students greater flexibility and increased remote access to services during the COVID pandemic. The following list of key student-facing services was compiled by Student Academic Affairs and is offered here for your convenience.

Because many services are still in a transitional phase, and because UCSF and public health authority guidelines continue to shift, we recommend that you email or call any office you plan to visit in-person before going there, just to make sure someone is physically at that location to help you at the time.

See also the academic calendar for information on all official University holidays, year-round.  

Service Physical Location(s) and Contact Information Operating In-Person Hours (services also available remotely)
Basic Needs for Students Parnassus: Student Success Center, Millberry Union, Rm 100W
Email: [email protected]
Tel: 415/502-1484
In-person: 
9 a.m. to 6 p.m., Monday – Thursday (closed for lunch 1-2 p.m.)
8 a.m. to 4 p.m., Friday (closed for lunch 1-2 p.m.)
First Generation Support Services Parnassus: Student Success Center, Millberry Union, Rm 100W
Email: [email protected]
Tel: 415/502-1484
In-person: 
9 a.m. to 6 p.m., Monday – Thursday (closed for lunch 1-2 p.m.)
8 a.m. to 4 p.m., Friday (closed for lunch 1-2 p.m.)

Housing Services 
 

Parnassus Housing Office: 30 Adloph Sutro Court, #104
Mission Bay Housing Office: 1505 4th Street
Tidelands Housing Office: 590 Minnesota Street
Email: [email protected]
Tel: 415/514-4550

In-person:
8 a.m. to 5 p.m., Monday – Friday (one hour lunch midday)

Call UCPD (non-emergency line) at 415/476-1414 for lock-outs.

Contact UCSF Facilities for maintenance issues.

International Students
and Scholars Office

Mission Bay: Rutter Center, 1675 Owens St, Rm CC-290
Email: [email protected]
Tel: 415/476-1773

In-person:
9 a.m. to 4 p.m., Monday – Thursday

Remote/virtual:
8 a.m. to 5 p.m., Friday

Learning Resource Services Parnassus: Student Success Center, Millberry Union, Rm 100W
Tel: 415/502-1484
Please contact staff directly.
  • Students in the Graduate Division, Physical Therapy Program, and the schools of dentistry and nursing, contact [email protected]
  • Students in the schools of medicine and pharmacy, contact [email protected]
LGBT Resource Center Parnassus: Millberry Union, 500 Parnassus Ave, Rm 108W
Email: [email protected]

In person:
9 a.m. to 4 p.m., Monday – Thursday

Remote/virtual:
8 a.m. to 5 p.m., Friday

Library Parnassus Kalmanovitz Library: 530 Parnassus Ave
Mission Bay FAMRI Library: Rutter Center, 1675 Owens St
The Hub at Mission Bay: Mission Hall, 550 16th St
ZSFG Library: 1001 Potrero Ave, Bldg. 30, 1st Fl; tel 628/206-3114

Open hours vary by location. See hours for:
Parnassus | Mission Bay
The Hub is open to students with ID badge access 24/7. The ZSFG Library is physically closed due to utilization of the space for the community vaccine program; however, remote services are available.

Multicultural Resource Center Parnassus: Millberry Union, 500 Parnassus Ave, Rm 108W
Email: [email protected]
Tel: 415/502-1911
In-person:
9 a.m. to 4 p.m., Monday - Thursday

Remote/virtual:
8 a.m. to 5 p.m., Friday 
Office of Career
and Professional Development

Parnassus: Student Success Center, Millberry Union, Rm 100W
Email: [email protected]
Tel: 415/476-4986

In-person: 
9 a.m. to 6 p.m., Monday – Thursday (closed for lunch 1-2 p.m.)
8 a.m. to 4 p.m., Friday (closed for lunch 1-2 p.m.)
Office of the Registrar

Parnassus: Millberry Union, Rm 200W
Email: [email protected]
Tel: 415/476-8280

In-person:
8 a.m. to 1:30 p.m., and 3 p.m. to 5 p.m., Monday – Friday

Telephone:
8 a.m. to 5 p.m., Monday – Friday

Student Disability Services Parnassus: Student Success Center, Millberry Union, Rm 100W
Email: [email protected]
Tel: 415/476-6595

In-person: 
9 a.m. to 5 p.m., Monday (closed for lunch 1-2 p.m.)

Remote/virtual:
9 a.m. to 5 p.m., Tuesday – Friday

Student Financial Services

Parnassus: Millberry Union, Rm 201W
Email: [email protected]
Tel: 415/476-4181

In-person:
TBD

Remote/virtual:
9 a.m. to 12 p.m. and  2 to 4 p.m., Monday – Friday; connect via Zoom

Student Food Market

Parnassus: Student Success Center, Millberry Union, Rm 100W
Mission Bay: Mission Hall, Rm 1300 
Email: [email protected]
Tel: 415/502-1484

Parnassus: Thursdays, 4 – 6 p.m.

Mission Bay: Thursdays, 4 – 5 p.m.

 

Student Health and Counseling Services

Parnassus: 500 Parnassus Ave., level P8, Rm 005
Mission Bay: Rutter Center, 1675 Owens St, 3rd Fl, Rm 330
Telephone: 415/476-1281
email: [email protected]

► In a physical or mental health emergeny, call 911 or go to the nearest ER. To find a local emergency room closest to you, see ER Locations in SF.

Primary Care
Currently offering both in-person and telehealth visits. Book appointments online. Call for same day appointment (limited availability).

Parnassus:
8 a.m. – 12 p.m. and 1 p.m. – 5 p.m. Monday, Wednesday, Friday

Mission Bay:
9 a.m. – 12 p.m. and 1 p.m. – 5 p.m., Tuesday
8 a.m. – 12 p.m. and 1:30 p.m. – 5 p.m., Thursday

Mental Health Services
Currently all appointments are remote. To discuss your concerns and options schedule an initial consultation appointment via the MyHealthRecord portal. If you have difficulties scheduling, please call SHCS at 415/476-1281.
 

Please consult the SHCS website for further details on modified service schedule.

Student Life

including student govenrment, RCOs, Synapse

Parnassus: Student Success Center, Millberry Union, Rm 100W
Email: [email protected]
Tel: 415/502-1484
In-person: 
9 a.m. to 6 p.m., Monday – Thursday (closed for lunch 1-2 p.m.)
8 a.m. to 4 p.m., Friday (closed for lunch 1-2 p.m.)
Student Success Center Parnassus: Millberry Union, Rm 100W
Email: [email protected]
Tel: 415/502-1484
In-person: 
9 a.m. to 6 p.m., Monday – Thursday (closed for lunch 1-2 p.m.)
8 a.m. to 4 p.m., Friday (closed for lunch 1-2 p.m.)
Student Veteran
and Military Support Services
Parnassus: Millberry Union, Rm 100W
Email: [email protected]
Tel: 415/502-1484
In-person: 
9 a.m. to 6 p.m., Monday – Thursday (closed for lunch 1-2 p.m.)
8 a.m. to 4 p.m., Friday (closed for lunch 1-2 p.m.)
Transportation
 
Parnassus: Millberry Union, Level P7, Rm 206
Mission Bay: Community Center Garage, 625 Owens St, St 104.
Email: [email protected]
Tel: 415/476-GOGO (4646)

In-person: 
Parnassus: 7:30 a.m. to 4:45 p.m. Monday-Thursday

Mission Bay: 8:15 a.m. to 4:45 p.m. Monday-Thursday

See full campus shuttle schedule.  

Additional student services may be found on our Key Resources page.